During my accurate completion of my tax forms for the financial year 2014-2015, I entered 'amount of tax deducted' as £****. However, when I received my tax calculations from HMRC in Bexhill in early 2016, it included a demand for payment of £**** by 31st January, when I thought that the correct amount should be £****,
I however discovered that they had based their calculations on an incorrectly stated amount of tax deducted of £****. I therefore stapled a cheque for £**** to the following letter, which I mailed to HMRC:
HM Revenue and
Customs
Self Assessment
BX9 1AS
Dear Colleagues,
MISTAKE IN TAX CALCULATIONS
I refer to you tax calculation of 24 th December 2015 for the year
2014-15.
I declare that
the amount of tax deducted by U.S.S. from by UK pensions and State
Benefits was £**** rather than the £**** stated by yourself.
Signed
6th January 2015.
Consequently,
the balancing payment due by 31 January 2015 is instead £****.** and
the payments on account due by 31 January and 31 July 2015 are both
£****.**.
I therefore
attach a cheque for £****.**. This is the total amount which I
believe to be due by 31st January 2015.
Would you please be kind enough to confirm that my version of the
calculations is the correct one?
With thanks,
Yours sincerely,
Thomas Leonard
As I am an elderly and vulnerable person I subsequently felt quite stressed out each morning when the mail was due to arrive, It was not until about six weeks later that I received a non-reply from HMRC in the form of a threatening demand for the balance of about £3000 without any mention of my letter of 6th January 2016,
I therefore phoned HMRC and eventually got into conversation with a very helpful assistant officer called Natalie McGarry. She advised me that
(A) HMRC had indeed cashed my cheque for £****
(B) I had indeed entered the correct amount of tax deducted (£****) on my tax form, and that this was also the amount entered on my P60,
(C) HMRC had incorrectly scanned this amount by misinterpreting the 5 to be a three.
(D) My letter of 6th January had not been scanned anywhere onto HMRC's system (It is still not obvious to me whether the letter was conveniently 'lost' on receipt or forwarded to another department with a backlog,
(E) That she'd now sorted everything out, my account was in credit to the tune of 63 pence, and that no further payments were due during February 2016,
(F) She would notify the department who'd sent me the erroneous demand for £3000 during the following 72 hours,
A few days later a received written confirmation from Natalie to the effect that HMRC's calculations had been corrected, and this was further confirmed by another letter which I received from HMRC yesterday.
Nevertheless, the day after I received Natalie's confirmation I received a menacing unsigned letter from one MRS, C. MORRIS supposedly a high ranking official with HMRC's Debt Management and Management Department, demanding payment of £****.** with all sorts of nasty consequences if I didn't coff up immediately. In the following reply I indicated that she was criminally harassing an elderly and vulnerable person:
Dear Mrs. Graham,
I refer
you to your letter of 19th February 2016, in which you
demand money with menaces from an elderly and vulnerable person. I
always pay my taxes on time.
I also
refer you to the letter I received yesterday from your very helpful
Assistant Officer Natalie McGarry by which she rectified HMRC's
previous glaring errors, namely
(A). An amount of
£**** entered on my tax form as 'tax deducted' was supposedly
'misread' by your scanner as £****.
(B) My letter to
HMRC of 4th January 2016, in which I indicated this error,
was 'conveniently lost' by some jerk working for you even though it
was stapled to a cheque for over £**** which you subsequently
cashed.
In the
circumstances, I request an abject apology signed personally by
yourself, together with a full explanation of how (B) occurred and
the name of the jerk who perpetrated it,
If you
do not fully respond to these requests within seven days, I will drop
by Gayfield Police Station with a view to filing charges, against you
personally, for criminal harassment of an elderly and vulnerable
person.
Yours sincerely,
Dr, Thomas Leonard
This morning I received a patronising phone call from a smooth talking lady who'd presumably been hired for her apparent expertise in public relations. She thought that Mrs, C. Graham was much to senior to have to bother with my complaint, Despite my vehement protests, the gist of her reply was
'I can only (verbally) apologise, but this is how HMRC's system works',
'I can only (verbally) apologise, but this is how HMRC's system works',
I'm sorry, Mrs. C, Graham. but this isn't good enough.
I'm after your HEID ! (that's Scottish for HEAD)
You stupid heidbanger
You stupid heidbanger
On behalf of vulnerable people everywhere
P,S, I now understand that Mrs, C, Graham may be a straw woman who does not even exist, and that the patronising person who phoned me therefore blatantly lied in this respect, In that case, I'm after all their heidbanging heids
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